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60-Day Refund Policy

We want you to feel confident with your purchase. If you are not satisfied, you may request a refund within 60 days of your purchase date, according to the terms below.

How to request a refund
Send an email to kiriacessorios@outlook.com with the subject line: Refund Request and include your order email and transaction details.
Refund processing time
Requests are typically reviewed within 1–3 business days. If approved, the refund is issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Important notes
  • Refund eligibility is based on the purchase date and confirmation of the transaction.
  • We may request additional information to locate the order and validate the request.
  • We reserve the right to deny requests that show clear signs of abuse or fraud.

This refund section is provided for convenience and does not replace our full Terms & Conditions. If there is any conflict, the Terms & Conditions prevail.

Privacy Policy – Relationship Compatibility Experience

Privacy Policy

This Privacy Policy explains how we collect, use, and protect personal data for the Relationship Compatibility Experience (quiz-style steps + personalized result page). It also includes clear unsubscribe/opt-out instructions for promotional emails.

Privacy-first approach
Minimal data collection
Security logs for fraud prevention
Opt-out available anytime
Quick summary: We use your data only to deliver your purchase, provide support, and keep the service secure. We do not sell personal data.

1) Who We Are (Controller)

Legal entity Brazilian registered company.
CNPJ 27.332.393/0001-97
Registered address Balneário Camboriú – SC, CEP 88.330-798, APT 02 For legal/administrative correspondence.
Support / Privacy email kiriacessorios@outlook.com Use this email for privacy requests and support.

If you have questions about this policy or want to exercise your rights (access, correction, deletion where applicable), contact us at kiriacessorios@outlook.com.

2) Data We May Collect

Information you provide

  • Contact details such as name, email, and phone (if provided).
  • Support messages you send (email/WhatsApp) and any details you include.
  • Inputs within the experience (e.g., first names or nicknames) used to generate and display the result.

Technical / operational data (logs)

  • IP address, timestamps, device/browser details (for security, fraud prevention, and troubleshooting).
  • Basic usage events (e.g., access attempts, error events) to ensure delivery and stability.

Tip

We recommend entering only first names or nicknames in the experience and avoiding sensitive personal information.

3) How We Use Personal Data

  • Delivery: to provide access to the digital experience/content you purchased.
  • Support: to respond to questions and resolve access or billing issues.
  • Security: to prevent fraud/abuse and protect customers (security logs and basic risk checks).
  • Compliance: to meet accounting, tax, and legal obligations (transaction records).

Lawful basis: We process data to perform our contract with you (deliver the purchase), to comply with legal obligations, and to protect legitimate interests (fraud prevention and service security), where applicable.

4) Sharing of Data

We share data only with service providers required to operate the service, such as:

  • Hosting and infrastructure providers
  • Payment processors / checkout providers
  • Email delivery tools (for transactional messages)

We do not sell personal data. We may disclose information if required by law or lawful governmental requests.

5) Data Retention

  • Transaction records: retained as needed for accounting and legal compliance.
  • Support communications: retained as needed to assist you and maintain records.
  • Security logs: retained for a limited period to detect fraud and protect system integrity.

Note

Retention periods may vary depending on legal obligations and operational security needs.

6) Security

  • We use reasonable technical and administrative safeguards to protect data.
  • No method of transmission or storage is 100% secure. Please keep your email and device secure.
  • If you believe your email has been compromised, contact us so we can help verify access and delivery.

7) Email Communications & Unsubscribe (Opt-Out)

Transactional emails

  • We may send essential emails to deliver your order (confirmation, access instructions, receipts) and to reply to support.

Promotional emails (only if applicable)

  • When you opt in (where applicable), we may send occasional updates or educational content related to the experience.
  • You can opt out at any time.

How to unsubscribe Required

  • Click the “Unsubscribe” link at the bottom of any promotional email to stop receiving newsletters and promotions.
  • Or email us at kiriacessorios@outlook.com from the address you want removed, with subject: “Unsubscribe Request”.

Important

Even if you unsubscribe from promotional messages, we may still send essential transactional emails needed to complete delivery, provide support, or comply with legal requirements.

8) Privacy Contact

For privacy questions, requests, or concerns, contact:

  • Email: kiriacessorios@outlook.com
  • Company:(CNPJ: 27.332.393/0001-97)

Requests

When contacting us, include your purchase email and enough details to verify your request. We may ask for additional information to confirm identity and protect your data.